Privacy Policy
Privacy Statement
We take your privacy seriously, and this Privacy Statement explains how we collect, use, share, and process your information.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. It also includes anonymous data linked to information that can identify you. Personal data does not include data that has been irreversibly anonymized or aggregated such that it can no longer identify you, whether alone or in combination with other information.
Promoting Safety and Security
We abide by the principles of legality, legitimacy, and transparency; use and process the least data within a limited scope of purpose; and take technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity and to promote safety and security—such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping ensure the safety of our products and services.
What Personal Data We Collect
i. Data you provide
We collect the personal data you provide when you use our products and services or otherwise interact with us (e.g., creating an account, contacting us, participating in an online survey, or using online help/chat). If you make a purchase, we collect payment data (credit/debit card number and other card information), account and authentication information, and billing, shipping, and contact details.
ii. Data about the use of our services and products
When you visit our websites, we may collect data about the device you use (device type, unique identifier, IP address, operating system, browser type), usage and diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to help improve our products and services.
How We Use Your Personal Data
Generally, we use personal data to provide, improve, and develop our products and services; to communicate with you; to offer you targeted advertisements and services; and to protect us and our customers.
i. Providing, improving, and developing our products and services
We use personal data to provide, improve, and develop our products, services, and advertising, including for data analysis, research, and audits. This processing is based on our legitimate interest in offering products and services and for business continuity. If you enter a contest or promotion, we may use the personal data you provide to administer those programs (which may have additional rules describing further data uses).
ii. Communicating with you
With your prior express consent where required, we may use personal data to:
Send marketing communications about our products and services.
Communicate with you about your account or transactions and inform you about our policies and terms.
Process and respond to your requests when you contact us.
Share your personal data with third-party partners who may send you marketing communications about their products and services.
Personalize your experience with our products/services and on third-party websites/apps and determine the effectiveness of our promotional campaigns.
Note: Where processing relies on your consent, you may withdraw it at any time by contacting us.
Cookies
Definition of “Cookies”
Cookies are small pieces of text stored on web browsers. They are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use similar technologies (e.g., local storage, device identifiers). In this statement, we refer to all of these technologies as “cookies.”
Use of Cookies
We use cookies to provide, protect, and improve our products and services—such as personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. The specific cookies we use may vary depending on the website/services you use.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data is shared only to provide or improve our products, services, and advertising; it is not shared with third parties for their own marketing purposes without your prior express consent.
Data Disclosure or Storage, Transfer, and Processing
i. Fulfillment of legal obligations
Due to mandatory laws of the European Economic Area (EEA) or your country of residence, certain legal obligations may require processing. EEA residents: Where we require consent, processing of your personal data is justified under Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
ii. Reasonable implementation or application of this statement
We may share personal data with our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale/disposition of all or part of our business (including bankruptcy or similar proceedings), we may transfer personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
iii. Legal compliance and security / protecting other rights
We may disclose personal data if required by law, legal process, litigation, or requests from public/governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other issues of public importance.
Children
Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected personal data from a child under 16 (or the equivalent minimum age in your jurisdiction), we will delete it as soon as possible. Please contact us immediately if you become aware that a child under 16 has provided personal data to us.
Your Rights
We take reasonable steps to ensure your personal data is accurate, complete, and up to date. You have the right to:
Access, correct, or delete the personal data we collect.
Restrict or object to the further processing of your personal data at any time.
Receive your personal data in a structured, commonly used, machine-readable format (data portability).
Lodge a complaint with the competent data protection authority.
To protect privacy and security, we may request information to verify your identity and right to access the data. In certain instances, applicable laws may allow or require us to refuse to provide or delete some or all of the personal data we maintain. Contact us to exercise your rights. We will respond within a reasonable timeframe, and in any event within 30 days.
Third-Party Websites and Services
Our websites, products, and services may contain links to, or allow you to access, third-party websites, products, and services. We are not responsible for the privacy practices of those third parties or the information/content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before using their websites, products, or services.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard your data and help prevent unauthorized access and misuse. We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Changes to this Privacy Statement
We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date of the updated Privacy Statement means you accept the changes. If you do not agree, please refrain from using our products or services and contact us to close any account you have created.
Contact Us: If you have questions or wish to exercise your privacy rights, please contact us at contact@marineconnect.sg.